Help is available at the following places:
European Solar Thermal Industry Federation (ESTIF)
Celia Galeotti
Tel: +32 2 546 1989
Email: celia.galeotti@estif.org
And
European Renewable Energy Council (EREC)
Christine Lins
Tel: +32 2 546 1933
Email: lins@erec.org
THe European Commission has created a special mailbox for NREAP-related questions: ec-nreap@ec.europa.eu